Shipping policy
Shipping Methods
We offer shipping through the following carriers, depending on your location and availability at checkout:
-
USPS
-
UPS
-
Amazon Shipping
-
International logistics partners
Customers may select the available shipping method during checkout. If you require a specific shipping option, please contact us before placing your order.
📧 Email: info@tattoosupplyfix.com
💬 WhatsApp: +1 503 752 8660
Order Processing Time
All orders are processed within 24–72 business hours (1–3 business days) after payment is confirmed.
-
Orders are processed Monday through Friday
-
We do not ship on weekends or public holidays
-
Orders placed on Friday, Saturday, or Sunday will be processed and shipped on the following Monday
During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience.
Estimated Shipping Times
Shipping times are estimates and may vary based on destination, carrier performance, and external factors.
Domestic Shipping (United States)
-
Amazon Shipping: 1–2 business days
-
UPS: 2–8 business days
-
USPS: 5–15 business days
International Shipping
International shipping times vary depending on the destination country, customs clearance, and the selected shipping method.
-
Delivery time varies by country
-
Customs inspections and local regulations may affect transit times
Please note: International customers are responsible for any customs duties, taxes, or import fees required by their country.
Free Shipping Policy
We offer free shipping on orders over $200 USD within the Mainland United States only.
Free shipping does not apply to:
-
Alaska
-
Hawaii
-
Puerto Rico
-
U.S. Virgin Islands
-
U.S. Territories
Order Cancellations
Before Shipment
Orders may be canceled for a full refund before they are shipped. Please contact us as soon as possible to request cancellation.
After Shipment
Once an order has been shipped, it cannot be canceled. Customers may refuse delivery and follow our return policy after the package is returned.
Address Accuracy & Returned Packages
Please ensure your shipping address is complete and accurate at checkout.
If a package is returned to us due to:
-
Incorrect or incomplete address
-
Failed delivery attempts
-
Customs refusal or rejection
👉 The customer is responsible for the original and return shipping costs.
Lost, Stolen, or Damaged Packages
Lost or Stolen Packages
If tracking shows a package as delivered but it cannot be located, please contact the carrier directly (USPS, UPS, or Amazon Shipping). Once a package is marked as delivered, we are not responsible for lost or stolen packages.
Damaged Packages
If your order arrives damaged, please:
-
Take clear photos or videos of the package and contents
-
Contact the shipping carrier for package details
-
Email the evidence to info@tattoosupplyfix.com
We will assist you in resolving the issue as quickly as possible.
Tracking & Order Status
Once your order ships, you will receive an email with tracking information.
-
Tracking updates may take 24–48 hours to appear after shipment
-
If you do not see the email, please check your spam folder or contact us
Orders are shipped from our U.S. warehouse unless otherwise stated at checkout.
Customer Support
If you have any questions regarding shipping or delivery, please contact us:
📧 info@tattoosupplyfix.com
💬 WhatsApp: +1 503 752 8660
Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM (PST)
Please allow 24–72 business hours for a response. Response times may be longer during holidays or peak periods.
Final Notes
Business days do not include weekends or public holidays.
We appreciate your understanding and look forward to serving you.